Where is the company located?
Our office location: 1 Holbein Place, London, England, SW1W 8NS. Feel free to visit our office anytime.
Do you charge any fees to withdraw funds?
No, currently there is a no fee on all withdraws.
I made a Bitcoin withdrawal, it was processed instantly, but the transaction hash in blockchain doesn't exist! I'm seeing the message: "Transaction not found". Why?
That is blockchain issue, which is normal and happens sometimes. Just wait few hours and it will appear in your wallet.
I made a withdrawal, it was processed instantly, but it still doesn't appear in my wallet. Why?
I made a withdrawal, but it was not processed instantly. Why?
That's because you forgot to fill in your Bitcoin address. Click on "Edit Account" button in your account menu and fill in your wallet information, where you would like to receive withdrawals. You must do it, because without this information your withdrawal won't be processed.
I made a deposit from my cryptocurrency wallet, but it still isn't credited to my bitcointower.online account. Why?
What is the maximum deposit amount that I can make in bitcointower.online?
There is a maximum limit of $5000.
What are the investment plans offered by bitcointower.online?
bitcointower.online offers 3 investment plans to all its investors:upto 2.5% daily for 30 days, which will yield you the biggest profit.
What is bitcointower.online, and what are the activities of the company?
bitcointower.online is a prominent representative of the international financial market, cryptocurrency trading and mining, it is a developer of hardware and offers safe investments in this area.
Is bitcointower.online a registered and legal company?
Yes, bitcointower.online is registered in the United Kingdom as "bitcointower.online Limited" with a registration number of #12201592.
Who can be your customer?
Any interested person can become the investor of bitcointower.online, no matter how well he or she understands the scope of our business and technical aspects of cryptocurrency mining as a whole.
Is your business established for a long term?
The company develops long-term relationships with customers and partners. Our business plan includes the phased development over the next 10 years, until at least 2029.
Can I lose money by investing here?
This is crypto and forex we are dealing with and markets can be very unpredictable but we ensure that we keep our trades at a minimum lost.
How do I open my bitcointower.online account?
It's quite easy and convenient. Follow this
link, fill in the registration form and then press "Register".
In the "Make Deposit" section of your account, select the necessary investment plan, enter the amount, select the payment source (send the amount from your wallet or invest from your account balance) and click on Spend button.
I wish to invest with bitcointower.online but I don't have a cryptocurrency address. Where can I register it?
If you are not familiar with cryptocurrencies, then the easiest and most popular way is to use Bitcoin. You can invest with any service which is the provider of Bitcoin wallets (addresses). If you do not have such wallet, please register it at the following address
Blockchain.info or
Coinbase.com or
Block.io .
Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, 1HQWcQxn3M8mGC1kKupqZdQB4Cc4HddB4B.
How do I know the current BitCoin exchange rate?
Use any online converter to find out about the actual value of Bitcoin. The most popular service is
http://preev.com
Each of your deposits can be from $5 to $5000 maximum. The number of deposits is limited to 10 slots.
I made a mistake during the registration and entered an incorrect email. How to fix it?
You cannot. You can not change your username or email. The only solution is to re-register your account.
How fast will my deposit be credited into my account?
What if after 6 confirmations my active deposit equals 0?
Address the technical support service via the feedback form in the "Support" section or via
[email protected] and send the following data: 1) your username, 2) the exact amount of Crypto deposited, and 3) the address, to which the payment was sent.
You can have 10 deposits. Each of your deposits has unique conditions, proper time of profit accrual and profit margins.
When will the first profit be generated?
Profit is generated on a daily basis, the first accrual will be the next day, after full 24 hours.
Do I get profit every day, even on weekends?
Yes, of course. Profit is generated on an ongoing basis, 7 days a week.
Do you make payments on weekends?
Yes, profits are also accrued on Saturdays and Sundays.
Is there a possibility of automatic reinvestment of profits (compounding)?
No, compounding is not provided. You have to reinvest manually.
Can I make a deposit directly from my balance or shall I first withdraw the funds?
You have to withdraw funds and create a new deposit slot.
How can I withdraw funds?
Login to your account using your username and password and click on "Withdraw Funds" section.
What is the minimum amount I can withdraw?
Minimum withdrawal amount is $10.
After I make a withdrawal request, when will the funds be available in my wallet?
The system works in an automatic mode, which means that you get paid immediately after creating your query.
What is the referral commission?
bitcointower.online offers 2 levels of referral commissions - 5% commission for every deposit that your direct referral makes from his wallet, 2nd level commission is 2%.
Do I have to have my own deposit in order to receive referral commissions?
Yes
I can't enter my account! What to do?
Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on
forgot password link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.
You can change your password directly from your members area by editing it in your personal profile.
I don't receive emails from the company! Why?
Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
May I open several accounts in your program?
No, only one account.
Can my relatives register from my IP address?
It is not reccommended.
I made a request to withdraw profit, but it is pending! What to do?
The most likely cause of the payment delay is invalid payment address in your "Edit Account" section, or its absence, check it out first.
My withdrawal request is processed, but the amount did not get in my wallet. Why?
All cryptocurrency transactions are processed after 3 network confirmations. Just wait, it shouldn't take more than 24 hours maximum.
How can I contact you in case of problems on the website?
You can contact us around the clock via the support form or email investme
[email protected]. We will promptly respond to any problems.
You just need to register and use your referral link to attract new investors.